Refund Policy 

1. Refund Eligibility

1.1 Subscription Plans:
Refunds are applicable only to subscription plans purchased directly from ai360 chatbot official platform or authorized partners.

1.2 Eligibility Criteria:

• Refunds are offered if the user requests a cancellation within the specified time frame (see Section 2).
• Refunds will not be issued for the following:
  • Partial periods of use (e.g., unused days in a billing cycle).
  • User dissatisfaction caused by misuse or non-compliance with the Terms of Use.
  • Downtime caused by scheduled maintenance or events beyond ai360 chatbot control.

1.3 Technical Issues:
Refunds may be considered if the user experiences significant, unresolved technical issues preventing use of the service and reports the issue to ai360 Support.

2. Refund Request Time Frame

2.1 Free Trials:
No charges are applied during the free trial period (if available). Users must cancel before the trial ends to avoid charges. Refunds are not applicable once the trial transitions to a paid subscription.

2.2 Refund Window:
Refunds may be requested within the following time frames:

• Monthly Subscriptions: Within 4 days of the initial purchase or renewal.
• Annual Subscriptions: Within 5 days of the initial purchase or renewal.
  
  All the REfund will be done once after the approval , Amount will be credited to the original payment method within 5-10 bussiness days .

3. Refund Process

3.1 How to Request a Refund:
To request a refund, contact ai360 chatbot Support through one of the following:

• Email: office@miracify.com

Provide the following details:

• Subscription ID or purchase receipt.
• Reason for the refund request.

3.2 Processing Time:
Refund requests will be reviewed and credited within 5-10 business days. Once approved, refunds will be issued within 7-14 business days after approval. Please note that processing times may vary depending on the user’s country.

3.3 Refund Method:
Refunds will be credited back to the original payment method. ai360 chatbot is not responsible for delays caused by the payment processor or financial institution.

4. Special Cases and Exceptions

4.1 Promotional Discounts:
Refunds for subscriptions purchased at a discounted or promotional rate will be processed based on the discounted price.

4.2 Third-Party Purchases:
If the subscription was purchased through a third-party provider (e.g., app stores), refund requests must be directed to that provider and are subject to their refund policies.

5. Cancellations and Termination

5.1 User-Initiated Cancellations:

• Users can cancel their subscription at any time. Cancellation prevents future charges but does not automatically trigger a refund unless within the refund window (see Section 2).

5.2 Service Termination by ai360:
If AI360 terminates a subscription due to non-compliance with the Terms of Use, no refunds will be issued.

6. Changes to Refund Policy

Ai360 chatbot reserves the right to modify this Refund Policy at any time to reflect changes in services, pricing, or regulatory requirements. Updates will be communicated through official channels, and continued use of the subscription signifies acceptance of the revised policy.

7. Contact for Assistance

For questions or assistance regarding the Refund Policy, reach out to AI360 Support:

• Email: office@miracify.com
       Phone number : miracify@outlook.com
       Address : G.No.113/7B,Shivchaitnya Nagar,Phursungi,Haveli,Pune-412308,Maharashtra

Email support is: Available 24/7 for global support.

This Refund Policy is designed to ensure transparency and fairness for all users of ai360 subscription plans. By subscribing to ai360, you agree to comply with this policy and its terms.