Privacy Policy

1. Information We Collect

1.1 Types of Information:
We may collect the following types of data to enhance user experience:

• Personal Information: Information you voluntarily provide, such as name, email address, or payment details to generate invoice or maintain history (if applicable).
• Usage Data: Information about your interactions with the chatbot, including conversation logs, session duration, and device details (e.g., IP address, browser type, operating system).
• Non-Identifiable Information: Data that cannot identify you, such as aggregated usage statistics and performance metrics.

1.2 Sensitive Information:
We strongly advise against sharing sensitive personal information (e.g., financial details, passwords, health records) during interactions with the chatbot.

2. How We Use Your Information

2.1 Purpose of Data Usage:
Your data is used for:

• Enhancing the chatbot’s functionality and improving service quality.
• Personalizing user experiences, such as remembering preferences.
• Troubleshooting technical issues and ensuring system reliability.
• Research and development to innovate and refine AI capabilities.

2.2 Marketing and Communication:
With your explicit consent, we may use your contact details to send updates, promotional offers, or important service announcements. You may opt out of marketing communications at any time.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers:
We may share your information with trusted partners to provide essential services, such as payment processing or system analytics. These providers are obligated to maintain the confidentiality and security of your data.

3.2 Legal Compliance:
Your information may be disclosed to law enforcement or regulatory authorities if required by law or to protect the rights, property, or safety of ai360, its users, or others.

3.3 Global Data Transfers:
As a universal service, your data may be processed in countries other than your own. We ensure compliance with global data protection standards, including GDPR and other applicable regulations.

4. Data Retention

We retain user data only as long as necessary for the purposes outlined in this policy or as required by law. You may request the deletion of your data by contacting ai360 Support (see Section 8).

5. Your Privacy Rights

5.1 Access and Correction:
You have the right to request access to your personal data and to correct inaccuracies.

5.2 Data Portability:
Where applicable, you may request a copy of your data in a structured, machine-readable format.

5.3 Deletion:
You may request the deletion of your personal data, subject to legal and operational requirements.

5.4 Opt-Out Options:

• Marketing Communications: You can opt out of marketing communications at any time.
• Data Collection: Limit certain types of data collection by adjusting your device or browser settings.
  
  

6. Data Security

We implement industry-standard measures, including encryption and access controls, to protect your data from unauthorized access, alteration, or disclosure. While no system is entirely secure, we continually update our practices to minimize risks.

7. Policy for Children

ai360 does not knowingly collect data from children under the age of 13 (or the applicable age in your jurisdiction). If you believe a child has provided personal data, please contact us immediately, and we will take steps to delete it.

8. Contact and Support

For questions, concerns, or to exercise your privacy rights, contact ai360 Support:

• Email: office@miracify.com
• Email Support Hours: Available 24/7 to assist users worldwide.
  
  

9. Changes to This Privacy Policy

ai360 chatbot reserves the right to update this Privacy Policy to reflect changes in technology, legal requirements, or business practices. Updates will be communicated through official channels, and your continued use of ai360 constitutes acceptance of the revised policy.

This Privacy Policy outlines ai360 chatbot’s commitment to protecting user privacy globally. By using ai360, you agree to the terms described herein.